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Tell us which products you have, and the Gateway Accessory Locator will provide a list of related items designed to help you get the most out of your system.
Our powerful search tool will make your Support experience more efficient and productive.
Chat with our Sales Consultants to upgrade your product or services or get live technical support from our expert Support Technicians. Chat technology allows you to communicate live with our experts so they can provide you with instant information to help resolve your issue.
Need tried-and-true answers to some common questions about notebook computer operations, problems and more? Try test-driving the new Virtual Notebook Expert. (Not all solutions might be available in this version, so feel free to give us your recommendations by using the "Give the Virtual Notebook Expert a Grade" link on our Virtual Notebook Expert page.)
The Download Assistant is an easy-to-use application designed to help you download, extract and install drivers from the Support Web site.
E-mail Customer Service for all your non-technical needs. Technical Support is also available for questions about your Gateway product under warranty.
You can have e-mails sent directly to your inbox when new updates for your home computer are available. We offer this free service to all our Gateway customers who have purchased home computers via Gateway.com. (Note: Computers bought at retail stores are not eligible for this service, nor are professional computers, which are now handled by MPC Computers.)
Diagnose Windows Vista™ and Microsoft® Windows® XP technical issues
with these step-by-step checklists.
Choose from a wide variety of tutorials to learn about and get more out of your products.
Check on the status of a reported issue by entering your issue number.
Add up to ten serial numbers to view the "as-shipped" system configuration for your individual Gateway® PCs.
We make it easy for you to locate the correct memory for your system. The Gateway Memory Locator offers Gateway Certified Memory upgrades specific to your serial number and has been tested by our engineers for compatibility with your system. All memory found by this locator is warranted and supported by Gateway.
My Current Configuration provides detailed information about your system as it is configured at this time. It also contains links to related upgrades for specific components for your system. After giving your permission to analyze your PC, the utility will create a listing of your software, hardware and networking settings. Data collected by this utility does not leave your PC unless you decide to share the information with a Gateway Technician to assist in troubleshooting.
Store up to fifteen of your favorite support.gateway.com links for quick, easy access.
Enter your PC, Server, Projector or Television serial number to access personalized support for your Gateway product. Save time by accessing downloads, support documents and other features tailored to your product.
Check the status of your order or get your tracking numbers online. This feature is available 24 hours a day, 7 days a week.
Please help us to improve the Gateway Support Web site! Take a survey about our support area to ensure that it is meeting your needs.
User Guides contain documentation for your system including product overviews, help operating your computer, hardware installation instructions, troubleshooting procedures and warranty information.
Gateway wants to make sure your PC is safe. We offer information on the latest viruses, prevention and additional resources.
Protect your technology with great extended service plans from Gateway. We offer you a choice of plans that provide benefits designed to assure your peace of mind. Simply decide on the plan that is right for you!
Use our Windows Vista support page to gather useful information
whether you are looking to upgrade a current system to Microsoft Windows Vista
or have questions about a system you just received with Windows Vista.
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